Privacy Policy
A legal disclaimer
This Privacy Policy outlines the procedures by which SAINT ROYAUME ("Site," "we," "us," or "our") collects, utilizes, and discloses your personal information when you engage with Saint-royaume.com ("Site") or communicate with us through various services (collectively, the "Services").
For the purpose of this Privacy Policy, "you" refers to the user of the Services, including customers, website visitors, or individuals whose information we have collected under this Privacy Policy. Please carefully review this Privacy Policy. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you disagree with this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Revised policies will be posted on the Site, and the "Last updated" date will be modified, with any additional steps required by applicable law.
How We Collect and Use Your Personal Information
To deliver the Services, we collect personal information about you from various sources, as detailed below. The information collected depends on your interaction with us. In addition to the specific uses outlined, we may use the collected information to communicate with you, provide Services, meet legal obligations, enforce the terms of service, and safeguard the Services, our rights, and those of our users.
What Personal Information Do We Collect
The types of personal information we collect depend on your interaction with our Site and Services. "Personal information" refers to data identifying, relating to, describing, or associating with you. The following sections describe categories and specific types of personal information collected.
Information We Collect Directly from You
Direct submissions through our Services may include:
- Basic contact details: name, address, phone number, email.
- Order information: name, billing address, shipping address, payment confirmation, email, phone number.
- Account information: username, password, security questions.
- Shopping information: viewed items, cart contents, wishlist.
- Customer support information: details included in communications with us through the Services.
Some features may require direct provision of information, and electing not to provide it may restrict access to these features.
Information We Collect through Cookies
Automatically collected information about your Service interaction ("Usage Data") is obtained using cookies, pixels, and similar technologies. Usage Data may encompass how you access and use our Site and your account, including device details, browser information, network connection, IP address, and other interaction-related information.
Information We Obtain from Third Parties
Information about you may be obtained from third parties, including vendors and service providers collecting information on our behalf, such as:
- Payment processors collecting payment information to process payments and fulfill orders.
- Automatic collection of information when visiting our Site, opening/clicking on emails, or interacting with Services or advertisements, performed by us or third parties, using online tracking technologies.
Any information obtained from third parties is treated in accordance with this Privacy Policy, and we are not responsible for third-party information accuracy or their policies/practices.
How We Use Your Personal Information
- Providing Products and Services: Utilizing personal information to offer Services, process payments, fulfill orders, send notifications related to accounts, purchases, returns, exchanges, manage accounts, arrange shipping, facilitate returns/exchanges, and enable reviews.
- Marketing and Advertising: Using personal information for marketing, advertising, and promotional purposes, tailoring Services and advertising on our Site and other websites.
- Security and Fraud Prevention: Using personal information to detect, investigate, or take action against potential fraudulent, illegal, or malicious activity. Users are responsible for safeguarding account credentials.
- Communicating with You: Using personal information to provide customer support and enhance Services.
Cookies: Similar to other websites, we use Cookies on our Site for operational improvement, remembering actions/preferences, running analytics, and understanding user interaction.
Disclosure of Personal Information
In certain instances, personal information may be disclosed to third parties for legitimate purposes as outlined in this Privacy Policy. Circumstances may include:
- Vendors or third parties providing services on our behalf (e.g., IT management, payment processing, data analytics, customer support).
- Business and marketing partners who utilize information per their privacy notices.
- Disclosure with user consent, for instance, to ship products or through social media widgets, or login integrations.
- Internal disclosure within our company or with affiliates for legitimate business interests.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of users.
Categories of personal information disclosed in the past 12 months include identifiers, commercial information, and internet or similar network activity, as defined in the sections "How we Collect and Use your Personal Information" and "How we Disclose Personal Information." Recipients include vendors, business and marketing partners, and affiliates. Sensitive personal information is not used or disclosed to infer characteristics about you.
User Generated Content
Services may allow posting product reviews and user-generated content. Submitted content to public areas will be public and accessible by anyone. We do not control who accesses this information and cannot ensure privacy or security. We are not responsible for publicly available information privacy/security or the accuracy, use, or misuse of disclosed/received information.
Third-Party Websites and Links
Our Site may contain links to third-party websites/platforms. Users should review the privacy/security policies and terms/conditions of these unaffiliated/controlled sites. We do not guarantee, are not responsible for, and endorse the content, owners, or operators of such platforms. Information shared on public/semi-public venues, including third-party social networking platforms, may be viewable by other Services/users without limitations on use by us or third parties.
Children's Data
Services are not intended for children, and we do not knowingly collect personal information about children. Parents/guardians may contact us to request deletion of a child's personal information. As of the Effective Date of this Privacy Policy, we have no actual knowledge of sharing/selling personal information of individuals under 16 years of age.
Security and Retention of Your Information
Perfect security is not guaranteed, and information sent to us may not be secure in transit. It is recommended not to use unsecure channels for sensitive/confidential information. Retention of personal information depends on various factors, including account maintenance, service provision, legal obligations, dispute resolution, or enforcing contracts/policies.
Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal information. However, these rights are not absolute, may apply in specific circumstances, and may be declined in certain cases, as permitted by law.
- Right to Access/Know: Request access to personal information we hold about you, including details on how we use and share your information.
- Right to Delete: Request deletion of personal information we maintain about you.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right of Portability: Request a copy of your personal information and transfer it to a third party, in specific circumstances.
- Right to Opt out of Sale/Sharing or Targeted Advertising: Direct us not to "sell" or "share" your personal information or opt out of processing for "targeted advertising."
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: Direct us to limit use and/or disclosure of sensitive personal information.
- Restriction of Processing: Request us to stop or restrict processing of personal information.
- Withdrawal of Consent: Withdraw consent if processing relies on it.
- Appeal: Appeal our decision if your request is declined.
Communication Preferences:
Opt-out of promotional emails using the unsubscribe option. Non-promotional emails about accounts/orders may still be sent.
You can exercise these rights on our Site or by contacting us. We do not discriminate for exercising these rights. Verification of identity may be required before responding. You can designate an authorized agent to make requests on your behalf, subject to proof of authorization and identity verification.
Complaints
Contact us with complaints about personal information processing. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country, including the United States, with appropriate safeguards. Transfer mechanisms like Standard Contractual Clauses may be used.
Contact Us
For questions about this Privacy Policy, email info@saint-royaume.com.
Changes to this Privacy Policy
SAINT ROYAUME will update this Privacy Policy based on legal, regulatory, or operational changes. Regularly review this section or the Privacy Policy link on the website for the latest version.